Frequently Asked Questions – SaveMH                  

❗ Step Stools are IN-STOCK ❗ 🚛We are currently experiencing long lead times. Average lead time around 4-5 weeks 🚛

Frequently Asked Questions

Products

All products are OSHA Compliant, for any CAL-OSHA or ANSI products or questions, please contact us.

Wisconsin and North Carolina

Yes, please fill out our form to let us know your custom fabrication and production needs. We work directly with the manufacturer.

Shipping

For orders with either step stools, post protectors, or fixed access ladders, please create an individual order or an order that includes only step stools, post protectors, and fixed ladders. This way you will receive the correct shipping rate and not overpay.

Most products will ship out within 5 business days after your order is placed. Other products may ship out within 1-2 weeks or even longer after your order is placed. Contact SaveMH if you have any questions regarding when your product will be shipped. 

Transit time varies on carrier and location of shipment. SaveMH may have to contact you to confirm delivery details if order is shipping LTL.

Products will ship via UPS or another third party carrier if shipping LTL. SaveMH has the right to change the carrier selected at checkout if need be.  See all of our UPS shippable products to get the lowest shipping rates.

SaveMH only ships within the contiguous United States (lower 48). SaveMH ships out of Wisconsin and North Carolina.

Returns & Refunds

If you are not satisfied with a product, contact us in 30 days of receipt. For full details, view our return policy.